FAQs
Financial Aid Application Process and Forms
- How and when do I apply?
- What if I have questions or problems filling out my financial aid application?
- What happens after I submit the FAFSA?
- I received an email from the Department of Education saying my FAFSA was processed and sent to the school, but when I called the Financial Aid Office, they said they didn't have it.
- Are tax forms submitted to AHC or to the FAFSA processor?
- Do I have to submit the FAFSA to apply for the California College Promise Grant?
- Do I have to submit the FAFSA to apply for scholarships?
- What does it mean to be selected for verification?
- The Financial Aid Office is asking for additional documents. How can I submit them?
Financial Aid Eligibility
- How do I check my financial aid eligibility?
- Do only full-time students receive financial aid? How are units considered?
- Why is federal financial aid based on both my parents' and my income if I don't live with them?
- Why is financial aid not based on current income? How do I report that my circumstances have changed?
- I need a copy of my award notification. How do I go about getting one?
- How much financial aid can I receive once my file is complete, and how is my eligibility determined?
- Will financial aid pay for all of my living expenses while I am going to school?
Freeze Date Information
- What happens if I drop a class/es?
- I sometimes hear "freeze date", what does that mean?
- How Does My Enrollment Affect My Award Amounts?
- What Is the School’s Return of Title IV Policy?
- What Is the School’s Disbursement/Overpayment Policy?
- If I add a class after the date, will I be paid for that added class?
- If I enroll in 12 units by the freeze date, and then later I drop a 3-unit class that I attended after the freeze date, what will my financial aid payment be based upon?
- If I enroll in 12 units by the freeze date, and then later I drop a 3-unit class before the class begins, what will my financial aid payment be based upon?
- If I enroll in 12 units by the freeze date, attend all the classes, and then decide I need to withdraw from all classes, what happens to the financial aid funds I received?
- What if AHC receives my FAFSA/Dream Act application before the freeze date, but I don't register for classes until after the freeze date?
- What if I'm enrolled and currently attending classes, but decide to apply and submit my FAFSA/Dream Act application after the freeze date?
- If AHC receives my FAFSA/Dream Act application before the freeze date and I registered in my classes by the freeze date, but I have not finished my financial aid file until after the semester ends, what will my financial aid be based upon?
How and when do I apply?
What if I have questions or problems filling out a financial aid application?
If you have questions or need assistance completing your FAFSA or California Dream Act Application, visit the Financial Aid webpage for available resources and support options. You can also contact tsarhe ÌÇÐÄvlogÃÛÌÒ Financial Aid Office or CalSoap for assistance.
What happens after I submit my financial aid application?-
Check myHancock: Log in regularly to review your financial aid status and any outstanding requirements.
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Submit requested documents: If additional information is needed, follow the instructions provided in your account and submit the required documents as soon as possible.
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Monitor your Hancock email: Check your college email regularly for updates or requests from the Financial Aid Office.
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Review your financial aid award: Once your file has been reviewed and your eligibility determined, you can view your award information through myHancock.
A processing confirmation means your application has been processed. The college must also receive your application information before it can review your file.
If your financial aid information is not yet reflected in myHancock, allow time for the information to be received and updated. This usually takes 1-2 weeks from when you submit the form. If it still does not appear, contact the ÌÇÐÄvlogÃÛÌÒ Financial Aid Office for assistance.
Once your application information is available, check myHancock for outstanding requirements and follow the instructions provided. You are responsible for submitting any additional information needed to determine your financial aid eligibility.
Are tax forms submitted to AHC or to the FAFSA processor?
Do not submit tax returns or other tax documents unless they are requested as part of your financial aid application or review.
If ÌÇÐÄvlogÃÛÌÒ requests additional tax information or other documentation, follow the instructions provided in myHancock or through the designated secure submission process.
If you are unsure which documents are needed or how to submit them, contact the Financial Aid Office before sending sensitive information.
Do I have to submit a financial aid application if I want to apply for the California
College Promise Grant (CCPG)?
Submitting a financial aid application is encouraged and will determine if you are
eligible for the CCPG. You can also apply using the CCPG application.
The deadline for the California College Promise Grant:
If you paid your fees before eligibility determination, there can be no reimbursements
after the last day of instruction for that academic year.
Do I have to submit a financial aid application to apply for scholarships?
Not necessarily. Scholarship application requirements vary by scholarship. Some scholarships may require a FAFSA or California Dream Act Application, while others may have different eligibility and application requirements.
Review the requirements and deadlines for each scholarship carefully. Visit the ÌÇÐÄvlogÃÛÌÒ Hancock College website for current scholarship opportunities and application instructions.
The deadlines for Scholarships:
Scholarship Applications - The General Scholarship Application is usually online at
www.hancockcollege.edu, each fall for the FOLLOWING academic year. Additional scholarships
are offered throughout the year and are announced in the AHC BULLETIN, which is posted
in various campus locations, including the Financial Aid Office.
What does it mean to be selected for verification?
Verification is a review process used to confirm certain information reported on your financial aid application. You may be selected by the U.S. Department of Education, or the Financial Aid Office may need additional information to resolve discrepancies or confirm your eligibility.
If you are selected for verification or additional review, ÌÇÐÄvlogÃÛÌÒ will notify you of the documents or actions required. Check myHancock and your Hancock email regularly, and submit the requested information by the stated deadline.
Your financial aid file cannot be finalized until all required information has been received and reviewed. Selection for verification does not automatically mean you have made an error or are ineligible for financial aid.
The Financial Aid Office is asking for additional documents. How can I submit them?
If ÌÇÐÄvlogÃÛÌÒ requests additional documents, review your outstanding requirements in myHancock and follow the submission instructions provided for each item.
Submit all requested information as soon as possible to help avoid delays in reviewing your financial aid file.
How do I check my financial aid eligibility?
Your financial aid status can be checked online
Do only full-time students receive financial aid? How are units considered?
No! You do not have to be enrolled full-time to receive aid. Eligibility for financial
aid may vary based on your individual status. The following table shares how units
are typically considered.
| For federal student aid purposes, full-time enrollment for programs offered in standard terms is 12 credit hours. Below is a chart of enrollment intensity relative to full-time. Note that enrollment intensity cannot exceed 100% for purposes of Pell Grant proration. | ||
| Enrolled Credit Hours | Enrollment Category | Enrollment Intensity |
| 12 (or more) | Full Time | 100% |
| 11 | Three Quarter Time | 92% |
| 10 | 83% | |
| 9 | 75% | |
| 8 | Half Time | 67% |
| 7 | 58% | |
| 6 | 50% | |
| 5 | Less-than-Half-Time | 42% |
| 4 | 33% | |
| 3 | 25% | |
| 2 | 17% | |
| 1 | 8% | |
Why is my financial aid based on both my parents' and my income if I don't live with
them?
Who a student lives with does not determine independence. If you do not meet the Independent
Student criteria, which has been determined by Federal and State Regulations, parent
and student incomes must both be used to determine financial aid eligibility.
Why is financial aid not based on current income? How do I report that my circumstances have changed?The financial aid application uses federal tax information from an earlier tax year to determine financial aid eligibility. As a result, the information used on your application may not reflect your current financial circumstances.
If your financial situation has changed significantly because of circumstances such as job loss, a reduction in income, or another qualifying event, you may request a special-circumstances review from the Financial Aid Office. Please contact the Financial Aid Office for more information.
I need a copy of my award notification; how do I go about getting one?
You can obtain your award notification by logging into myHancock. Click on the Financial
Aid tab, then click on Financial Aid Award. Select the school year and submit. You
will click on the award overview tab, and this will show your award notification.
How much financial aid can I receive once my file is complete, and how is my eligibility
determined?
The amount of financial aid you may receive depends on several factors, including your financial circumstances, Student Aid Index (SAI), enrollment level, program eligibility, and other applicable requirements.
Your SAI is calculated from information on your financial aid application. It is one factor used to determine eligibility for federal student aid; it is not the amount of financial aid you will receive.
Once your file has been reviewed, your award information will be available through myHancock. Review your award details carefully, as different grants and other forms of aid have different eligibility requirements.
Will financial aid pay for all of my living expenses while I am going to school?
Financial aid may help cover educational expenses and certain living expenses while you attend ÌÇÐÄvlogÃÛÌÒ. However, the amount you receive may not cover all of your costs.
Your financial aid eligibility is based on factors that may include your cost of attendance, financial circumstances, enrollment level, and the types of aid available to you.
Review your award information and budget carefully so you can plan for tuition and fees, books, supplies, transportation, housing, food, and other expenses.v
What happens if I drop a class/es?
If you are receiving any financial aid other than a Board of Governors' fee waiver
(BOG), dropping classes could result in the student repaying federal funds already
received or could reduce future financial aid funding. It is recommended that you
contact the financial aid office before dropping classes.
I sometimes hear "freeze date", what does that mean?
Freeze date refers to a snapshot of the units enrolled in as of a certain date. For
students who have enrolled in classes and AHC has received their FAFSA/Dream Act application, the freeze date is used to determine
the amount of PELL and Cal Grant funds a student will receive for that semester.
How Your Enrollment May Affect Your Award Amount
What Is the School’s Return of Title IV Policy?
What Is the School’s Disbursement/Overpayment Policy?
If I add a class after the freeze date, will I be paid for that added class?
No, your newly added units after the freeze date will not be applied to your financial
aid disbursement.
If I enroll in 12 units by the freeze date, and then later I drop a 3-unit class
that I attended after the freeze date, what will my financial aid payment be based
upon?
You will still be paid for 12 units.
If I enroll in 12 units by the freeze date, and then later I drop a 3-unit class
before the class begins, what will my financial aid payment be based upon?
You will be paid for 9 units. Per the Department of Education, students are not eligible
to be paid for a class they never attended.
If I enroll in 12 units by the freeze date, attend all the classes, and then decide
I need to withdraw from all classes, what happens to the financial aid funds I received?
Repayment calculations will be done to determine if you will be required to repay
funds to the federal government. The Financial Aid Office will notify you by e-mail
if repayment is required.
What if AHC receives my FAFSA/Dream Act application before the freeze date, but I
don't register for classes until after the freeze date?
If you are not enrolled at the time the FAFSA/Dream Act application is received, then
the units you are enrolled in on the Sunday immediately after your initial registration
will be used to calculate your financial aid payments.
What if I'm enrolled and currently attending classes but decide to apply and submit
my FAFSA/Dream Act application after the freeze date?
If any FAFSA/Dream Act application is received by AHC after the freeze date, the units
enrolled in as of the date the application was received will determine the amount
of PELL, FSEOG, and Cal Grant funds you will receive for the semester.
If AHC receives my FAFSA/Dream Act application before the freeze date and I registered
in my classes by the freeze date, but I have not finished my financial aid file until
after the semester ends, what will my financial aid be based upon?
Per the Department of Education, you will only be eligible to be paid for completed
classes. If you were frozen at 12 units but then dropped 6 units, and completed the
other 6 units, you will only be paid for the classes you completed.
